Last Updated: 20-12-2025
These Terms of Service (Terms) govern your access to and use of our cloud-based point-of-sale (POS) system, including our website vendatill.com, our software, and all related services.
Please read these Terms carefully. By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
You are entering into these Terms on behalf of the company or other legal entity you represent. You warrant that you have the authority to bind that entity to these Terms.
1. DefinitionsSubject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for your internal business operations.
If you subscribe to a plan that includes multi-store management, you are permitted to manage multiple physical business locations ("Stores") under a single Subscriber account, as defined by your specific subscription plan. You are responsible for all activity conducted through your account across all Stores.
We will use commercially reasonable efforts to make the Service available 24/7, except for: (a) planned downtime (which we will try to schedule during off-peak hours) and (b) any unavailability caused by force majeure events, internet service provider failures, or other factors beyond our reasonable control.
You must provide accurate, complete, and current information when registering for an account. You are responsible for keeping this information up-to-date.
You are solely responsible for all activities that occur under your account. You must maintain the confidentiality of your account password and any User passwords. You must immediately notify us at shatechltd@gmail.com of any unauthorized use of your account or any other breach of security.
You are responsible for the conduct of your Users. You agree to ensure that your Users comply with all provisions of these Terms. You agree not to:
The Service is offered on a subscription basis. We offer different subscription plans with different pricing, as detailed on our Pricing Page.
We will bill you in advance on a recurring, periodic basis (e.g., monthly or annually) through our third-party payment processor. All payments are non-refundable, except as required by law or at our sole discretion.
Your subscription will automatically renew at the end of each billing cycle unless you cancel it. You can cancel your subscription at any time through your account settings or by contacting us. The cancellation will take effect at the end of the current billing cycle.
We may offer a free trial of the Service. At the end of the free trial period, your subscription will automatically convert to a paid plan, and we will charge you the applicable subscription fees unless you cancel before the trial ends.
We reserve the right to change our subscription fees at any time. We will provide you with reasonable prior notice (e.g., 30 days' notice) of any fee changes.
You own all of Your Data. We do not claim any ownership rights to it. These Terms do not grant us any rights to Your Data, except for the limited license required to operate the Service.
You grant us a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and display Your Data solely for the purposes of:
We may collect, use, and analyze aggregated, anonymized, and statistical data derived from Your Data (e.g., sales trends, inventory benchmarks). This data will be fully anonymized and will not identify you, your business, or your customers. We own all rights to this anonymized data and may use it for any purpose, including for industry analysis, benchmarking, and marketing.
We own and will continue to own all right, title, and interest in and to the Service and Our Content, including all related intellectual property rights.
You may cancel your subscription and close your account at any time.
We may suspend or terminate your access to the Service at any time, with or without cause.
Upon termination, your license to use the Service will immediately cease. We will have no obligation to maintain Your Data and may delete it after a commercially reasonable period. You are responsible for exporting Your Data before your account is terminated.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL [YOUR COMPANY NAME], ITS AFFILIATES, OFFICERS, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES YOU PAID TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Shatechltd and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with: (a) your access to or use of the Service, (b) your violation of these Terms, (c) Your Data, or (d) your violation of any third-party rights, including intellectual property rights.
9. General Provisions